After receiving your order and payment, we usually send your order within 24 hours (except Saturday afternoons and Sundays).

We always contact our customers via email and provide shipping / tracking number, tracking websites and other order and shipping related information. Should you NOT RECEIVE such email, please check your Spam. If there is no email in your Spam, please contact us:

The shipping / registration / tracking number is a 13-digit code that usually looks like this:
RR123456789TH, LX123456789TH, CP123456789TH, EE123456789TH, …

You should be able to track your shipment on all available online tracking websites, here are our recommendations:

Thailand Post  Tracking Website

Thailand Post Tracking – Tracking Website

Parcel-Monitor  Tracking Website

parcelmonitor – Tracking Website

Global Track & Trace  Tracking Website

Global Track & Trace – Tracking Website

17Track  Tracking Website

17.Track – Tracking Website

You should also be able to track the shipment on the tracking website of your national postal service. In some countries though this service only works after the item has been processed for the final delivery.

Note: Tracking is only possible within Thailand and after the item has been processed by the national postal service in the destination country. In some countries is seems to be custom to wait and leave parcels for a certain time before they are finally processed.

If you have any questions, please feel free to contact us directly. Best answer to our email with your order and shipping information or write a new email to: