After receiving your order and payment, we usually send your order within 24 hours (except Saturday afternoons and Sundays).

We always contact our customers via email and provide shipping / tracking number, tracking websites and other order and shipping related information. Should you NOT RECEIVE such email, please check your Spam. If there is no email in your Spam, please contact us:

The shipping / registration / tracking number is a 13-digit code that usually looks like this:
RR123456789TH or CP123456789TH

You should be able to track your shipment on all available online tracking websites, here are our recommendations
(just click on the images or links):

Tracking YOUR Shipment 1

Thailand Post Tracking – Tracking Website

Tracking YOUR Shipment 2

Global Track & Trace – Tracking Website

Tracking YOUR Shipment 3

17.Track – Tracking Website

You should also be able to track the shipment on the tracking website of your national postal service. Although the data might in some countries be only available, after the parcel has been shipped out of Thailand (from Suvarnabhumi Airport Bangkok).

If you have any questions, please feel free to contact us directly. Best answer to our email with your order and shipping information or write a new email to: