Après réception de votre commande et de votre paiement, nous envoyons généralement votre commande dans les 24 heures qui suivent (sauf le samedi après-midi et le dimanche).

Nous contactons toujours nos clients par email and provide shipping / tracking number, tracking websites and other order and shipping related information. Should you NOT RECEIVE such email, please check your Spam and Junk folders. If there is no email in your Spam, please contact us: info@moleculecargopants.com

La numéro d'expédition / d'enregistrement / de suivi est un code à 13 chiffres qui ressemble habituellement à ceci:
RR123456789TH, LX123456789TH, CP123456789TH, EE123456789TH, …

You should be able to track your shipment on all available online tracking websites, here are our recommendations:

Thailand Post Tracking WebsiteThailand Post Tracking

 

17Track Website

17.Track – Tracking Website

 

Track YOUR Shipment 1

Global Track & Trace – Suivi des expéditions

 

Parcel Monitor - Tracking Website

parcelmonitor – Tracking Website

You should also be able to track the shipment on the tracking website of your national postal service although often this service only works after the item has been processed for the final delivery.

Note: Tracking is only possible within Thailand and after the item has been processed by the national postal service in the destination country. In some countries is seems to be custom to wait and leave parcels for a certain time before they are finally processed.

Si vous avez des questions, n'hésitez pas à nous contacter directement. Meilleure réponse (be careful i think there's a typo in the english version. What do you wanna say?) à notre email avec votre commande et les informations d'expédition ou écrivez un nouvel email à: info@moleculecargopants.com